ELEVATING THE
SPA GUEST EXPERIENCE

This course is a great training program to help the spa provider team and front desk team work in synergy to provide the best experience for the spa guest. We review step-by-step luxury language starting with the phone call, through the consultative process, as well as offering additional services and recommending home care products. Increase spa revenue, team confidence, and create career growth opportunities for the spa team.
Have you ever wondered? 
  • How do I create guest care systems to train my team?
  • How can I get my team to follow through with systems?
  • How can we offer more services without sounding pushy?
This course will help you...
  • Ask important questions during phone consultation
  • Beautifully offer additional services using luxury language
  • Confidently offer home care products

CHECK OUT WHAT'S IN THIS COURSE

Inside this course you'll find:
  • Training Videos
  • Front Desk Training
  • Downloadable worksheets
  • Spa Service Provider Training
  • Quizzes | Assessments
 
TAKE A QUICK LOOK:)
The spa industry is growing! Do you have a competitive edge?  
In order to become a market leader spa, attract and retain spa guests, and build your business confidence it's important to continue learning new systems and scripts as a spa professional and entire spa team.
Write your awesome label here.
WHAT YOU'LL GET FROM THIS COURSE
Discover the benefits selling retail offers to customers, team members, and the salon company.  
  • Rate your current guest experience practices
  • Create team synergy closing the product sale
  • Train new hire front desk and spa professionals
  • Offer more services to the guest without feeling pushy
  • Implement a prescriptive experience
  • Increase team confidence and spa sales.

ADDITIONAL RESOURCES RELATED TO THIS TOPIC: