FRONT DESK IN ACTION!

Join an engaging conversation with Summit Certified Front Desk Trainers, Jules, LaShawnda, and Rose as they share their professional experiences behind the front desk. Learn how to identify Top 20 mindset VS Bottom 80 mindset and how these behaviors effect a customer's first impression, salon sales and ultimately the success of the team. 
Have you ever wondered?
  • How to have consistent follow through with scripts and systems?
  • How to keep a positive mindset during chaos behind the desk?
  • What is a healthy balance of customer care and sales?
This course will help you...
  • Gain consistency at the front desk
  • Understand the importance of the five areas of customer care
  • Discover and implement the five areas of sales offerings at the front desk

COURSE HIGHLIGHTS

Inside this course you'll find:
  • Training Videos
  • Downloadable Worksheets
  • Quizzes | Assessments

ADDITIONAL RESOURCES RELATED TO THIS TOPIC: