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SUMMIT ONLINE Support Center

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Our goal is to provide you with the assistance you need to make the most of your Summit Online experience. Whether you're encountering technical issues, have questions about features, or need guidance, we're here to help.

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Technical Support

Get support for managing your Summit Community Membership, including registration, account management, and member benefits

2600 Fernbrook Lane North, Suite 132 - Plymouth, Minnesota 55447

toll free 800.718.5949 local 763.478.9787

Created by Summit Salon Business Center, LLC

As an Elite Member, you now have access to the full 365 Certification Course Library! Use this library in staff meetings, monthly PDMs, leadership meetings, or to level up your own skills. Elite Members will be able to purchase individual courses for their team for only $15 each (regularly $49), which will give them a 4-month customized online learning experience. Use CODE:
SOEMCC311224
at checkout. Be sure to sign up team members under THIEIR account.

Only $20 for Elite Members (regularly $99): Use CODE:

SOEMBC311224

at checkout. Be sure to sign up team members under THIEIR account.
Our 365 Training Bundles include three 365 Certification Courses each, and are designed specifically to level up your new hires, associate trainers, leadership and shareholders. Your team will have 9-months to complete each training bundle, and each course will earn them a customized certificate of completion - so now you know they have absorbed all of the valuable course content.

Join the Summit experts and fellow Elite Members for exclusive, interactive deep-dives into topics that matter most to you. Learn the latest industry hacks, best practices and innovations that will enable your company to stay ahead of the curve while empowering you and your team to maintain market-leader status. The best part - replays will be available in your Elite Video Library so you can revisit these conversations on your own time.

Exclusively for our Invite-Only Elite Members: Your coach will host bi-monthly LIVE Forums so that you can meet the other companies your coach serves. In this safe space, you will engage in honest and frank conversations about the challenges you face as a leader, share with your peers how you have overcome obstacles with your business, and learn from invited experts about fostering happiness and prosperity with your team.

Enjoy your all-access pass to our Elite Member event, Summit Unplugged. This biennial gathering of Elite Members will take place at a tropical luxury destination every-other year. In off years we will invite you to a free virtual event, exclusively for Elite Members and their leadership. Summit Unplugged is a place where you and your leadership can unwind from the day-to-day operations of your business and fill your own personal cup - so that you can return to your company refreshed, rejuvenated and reignited !!

Our feelings-first yet systematic approach to accountability will change the way your company grows — creating not only RESULTS, but also MEANING as a crucial element of your continued success. Elite Members receive $20 off your monthly subscription to the Summit LS portal - thats $240 annually. To learn more about Summit LS and whether it is right for your leadership team, contact your Summit coach or click here.

In addition to your access to the public Community Feed, Elite Members will have a dedicated newsfeed where you can ask each other for recommendations, tips and advice - or share your latest accomplishments so that we can all celebrate you! This space is for owners only. Additionally, our coaches and trainers will be part of the conversation, sharing their expertise and answering all of your questions.

As an Elite Member, you are asked to invest in a minimum of (1) one annual onsite coaching visit or (8) eight hours of virtual coaching with a Summit Coach. As a member benefit, we are offering you a $400 annual coaching voucher that you can redeem for either in-person or virtual coaching.

We want to ensure that you have access to our specialty trainers so you can level up all facets of your business. With your Elite Membership you will receive the following training vouchers to be used toward onsite or virtual training:

$100 Front Desk Training
$100 Associate Training
$100 Wellness|Culture Training
$100 Social Digital Training

We understand how the never-ending "to-do list" can keep you from focusing not only on things you do best - but the things you actually love to do. If you have ever outsourced to consulting companies before, you know that most of them do not understand the unique details of our industry - but at Summit, WE DO. Elite Members will receive vouchers for their favorite Summit Services:

$300 for Financial Services (bookkeeping, succession planning, valuation, lease negotiation)

$300 for Marketing & Branding Services (website design, brand assets, social media content)

You won't find a more comprehensive library of tools, guidebooks and workshops. Elite Members enjoy 10% ALL products and Summit hosted workshops:

Career Path Planner
Life Work Balance Journal
Ready Set Front Desk
Associate Program Essential
Authentic Influencer
... and much more

An exclusive annual gift for our Summit Elite Members, the
BIG BLUE BOX will ship in January of each year (think Oscar Swag Bag) . Each Big Blue Box is stuffed with your Elite Vouchers, Summit Swag and Premium Gifts from our Elite Partner Network, including members-only discounts on some of your favorite tech.
How awesome is that!